Program Bites: Igniting Leadership Day 2

3 July 2017 By Kristina Hoel

Psychology of Leadership

We learned about the key function of a bystander mobilising support for a leader. Tony Matthews reflected on the role of values in leadership and need to question who we are to identify our values. Values are vital to position leaders to motivate, inform direction and provide a basis to address conflict or create change if issues can be reframed to appeal more broadly.

We considered workplace challenges, applying our learning to real life situations. A group member presented an excellent Brown Paper Bag session about Kindergarten Committee Leadership, highlighting the need to find a story to unify people with a sense of shared values like belonging/community. Andrew Marty spoke about Emotional Intelligence (EI), observing that a key predictor forecasting stability is the degree to which a person can regulate their own emotions but EI is not necessarily helpful in all roles. EI is a combination of the ability to read, manage emotions and make decisions taking into account the impact on other people’s emotions.

Oenone Serle discussed the Ladder of Inference, a model of making inferences leading to conclusions and assumptions which may be incorrect, unconscious and lead to misunderstandings that a leader must be able to identify and manage. We performed skits to reflect how this can play out. One group portrayed a situation particularly well, a new worker in the office feeling increasingly ignored and alienated by a colleague who does not say hello over a number of weeks. It turns out that her colleague is deaf.

We held an afternoon debate around the issue “Leaders Should Always Lead”, an opportunity hold up a fun mirror to leadership.


Kristina Hoel, VEOHRC